However, regulations being lifted after careful consideration and analysis, many are postponing their events and also planning their upcoming events for the next few months. With many enterprises opening up their lines of communication, here’s why you also need to elevate your customer care services to keep updating your loyal event attendees and patrons with important information. 

Why Choose Our White-Gloved Customer Care Services?

We’ve developed an outstanding track-record of providing highly reliable customer care services to casinos and patrons of event presenters who have been using our event ticketing system. Our experience in the hospitality and entertainment industries gives us an edge for efficiently handling large volumes of customer queries. Here’s what’s in it for you. 

1. Your Brand Name Powered Our Team Of Customer Specialists 

Our services are offered under your enterprise’s brand, not ours. We operate as an extension of your business and offer top-of-the-line customer care services, therefore leading customers to gain the utmost confidence in your brand. – be it about player services, hotel reservations, event ticket transactions, or even just general Q&A.

2. Immediate Onboarding Through The Best Softwares

A dedicated Account Manager will interact with you to understand your support requirements and accordingly plan out a quick onboarding model in which we train our Support Team within 2 – 3 weeks for immediate onboarding through one of the world-class support software out there.

3. Engaging Customer Outreach & Retention Programs

Our white-gloved suite of services has been smartly designed to acquire, engage, and retain your customers. With our customer outreach & retention programs, you can create a continuous cycle of personal engagement with your esteemed customers and bridge the gap to build your brand loyalty. 

4. 24/7 Multi-Channel Support 

With decades of experience in the hospitality &  entertainment industry, our edge for efficiently handling large volumes of customer queries through 24/7 live chat, email, and chat support creates an unparalleled multi-channel support system for your brand.

Learn more about our Marketing Suite of Services if you also wish to Ramp Up Your Marketing Efforts In The COVID Era

Assistance & Recovery Program for Native American Casinos

In this climate of uncertainty, businesses worldwide have either curtailed their offerings or come to a standstill until further notice. Yet, acting purely out of our love and commitment to supporting our family of Native American Casinos in achieving a swift recovery, we are extending our existing suite of services to the Casino Assistance & Recovery Program. 

Our program will help serve your business operations, optimize your existing processes, grow your profitability, and save costs significantly on the road to recovery. Remember to stay safe as we, as a community will come out stronger than ever once this pandemic passes away safely.

Also Read: 

COVID-19 (Coronavirus) Resources for Event Presenters

The post Why Choose Yapsody’s White-Gloved Customer Care Services? appeared first on Yapsody.

1. Change Your Upcoming Event To An Online Event

First things first, you need to change your events to a web event as gathering in public places are strictly prohibited. Based on your local and national regulations, make the decision to change your upcoming events into an online event on our event ticketing platform. It’s easy to do and this guide on Changing Your Upcoming Event To An Online Event will sort you out. 

2. Use Social Distancing To Your Advantage

We, at Yapsody firmly believe in social distancing but not social isolation. Keeping that in mind, we’ve drafted some easy and quick steps our event presenters can use to their advantage while social distancing. From postponing your event, gathering feedback from past attendees, and taking the virtual route, you’ll find a brief summary of tackling this situation smartly. Learn more about Using Social Distancing To Your Advantage.

3. Take The Virtual Route For Hosting Your Events

If you’ve been following artists, musicians, and performers, you must’ve noticed how smartly they’ve been using LIVE stream to bring people together. As an event organizer, you can take the virtual route of different social media and live streaming platforms to bring people together in the comfort of their homes. If you haven’t already, learn how you can Take the Virtual Route For Hosting Your Events.

“Remember, with Yapsody you can choose to Pass On your ticketing fees to your attendees while selling event tickets online to save your money during this critical phase.”

4. Choose From Different Types Of Virtual Events

From live music sets & performances to podcasts & webinars, the possibility of pushing your creative envelope is high. Your audience will most probably be working from home and be glued on their devices. As an event organizer, you can bring in a daily or weekly virtual event in their social distancing life. Here are 5 Types of Virtual Events To Bring People Together Online.  

5. Choose the Right Platform for Streaming Online Events

Different business will stream their events online for different reasons. Some might need a heavyweight video streaming platform that has adheres to strict security standards while others might be happy with a free social media live streaming platform. Learn more about Choosing The Right Platform For Live Streaming. 

Also read: 

COVID-19 (Coronavirus) Resources for Event Presenters

Availability of Our Platform & 24/7 Support

Yapsody is a global company, with employees in every department working in various locations.  Our engineering and support teams continue to be available to support our presenters and their customers around the clock through this challenging period. For our external technical service providers, such as cloud infrastructure vendors, we partner with only the most sophisticated, enterprise-grade, global organizations, who themselves have also been ahead of the curve in best-practices during this outbreak.

If you have any questions or concerns while following any of the above suggestions, please contact us at support@yapsody.com. Our support agents will be happy to assist you.

The post Event Organizer’s Guide To COVID-19 appeared first on Yapsody.

Despite the uncertain nature of COVID-19, our event ticketing platform will be LIVE and our customer support team will maintain the same level of service excellence for our event presenters & their guests. We understand how this situation could affect you and your event investments which is why we want to help you out during this critical phase. 

Suggestions To Facilitate Your Event Ticketing During This Critical Period:

• Event Postponement
• Event Cancellation
• Precautionary Measures

Click here to understand how you can postpone events, refund tickets, and take precautionary measures. 

Also Read: 

COVID-19 (Coronavirus) Resources for Event Presenters

Availability of Our Platform & 24/7 Support

Yapsody is a global company, with employees in every department working in various locations.  Our engineering and support teams continue to be available to support our presenters and their customers around the clock through this challenging period. For our external technical service providers, such as cloud infrastructure vendors, we partner with only the most sophisticated, enterprise-grade, global organizations, who themselves have also been ahead of the curve in best-practices during this outbreak.

If you have any questions or concerns while following any of the above suggestions, please contact us at support@yapsody.com. Our support agents will be happy to assist you.

As one of the technology leaders in event ticketing, we are honored to partner with over 100,000 event presenters globally, providing a secure and trusted platform to power their events.

The post Our Commitment To Serve Event Presenters During COVID-19 appeared first on Yapsody.

1. Call Upon The Wizard

Preferred by event presenters who create multiple events and shows every week, our event setup wizard weaves magic. For event presenters new to the event management industry, setting up and managing multiple events may seem overwhelming at first, but through our event setup wizard, you can create templates to streamline your event creation and management on a single page. 

2. Set Up Multiple Performances

Organizing multiple events and shows in a week or in the same day? Create multiple performances for a single event with different time slots and dates for a single event. Our most-used feature for venues and events such as theaters, auditoriums, workshops, and conferences. Learn more about setting up multiple performances for a single event here. 

3. Use Ticket Customization Templates

We believe every element of your event deserves its own branding and design. But who has the time to design e-tickets for every show and performance that you’re organizing, right? With our ticket customization feature, never let a single e-ticket be bland and boring. Just how every show brings its own unique persona, your e-ticket should reflect the same. With our ticket customization templates to choose from, you won’t be wasting time designing tickets from scratch. Add your logos, sponsor images, and upcoming events on your e-ticket to up its brand value. Here’s a handy guide on customizing your e-ticket. 

4. Make It Visible On Your Online Store

Are you still trying to list all your new and upcoming events one by one on event listing websites? The event industry can be competitive no doubt, but with Yapsody on your side, it definitely takes a load off when it comes to increasing visibility. When you create events and go live with them, they are automatically updated on your online ticket store. Not only do you get your own subdomain, but you can directly share them on your social media platforms.

Now, that wasn’t so time-consuming, now was it? If you’re an event organizer looking for an easy event management platform, SIGN UP here. 

The post Managing Multiple Events And Shows With Ease appeared first on Yapsody.

For those who missed out on our January blog pieces, here’s a quick recap to get you up to speed.  

1.Your 2020 Event Venue Checklist

Understanding your audience persona and picking a convenient location that amplifies the WOW factor goes a long way in avoiding an unpleasant event experience.

Read more to update your 2020 event venue checklist. 

2. Planning A Soul-Stirring Pub Crawl In Your City

Your guests still not over your New Year celebrations? Plan a mind-bending pub crawl to keep the party going.

Learn how you can plan smart, manage it closely, and expect the unexpected. 

3. 5 Types Of Discount Options To Boost Event Attendance

Leave no stone unturned when it boosting your event attendance. Discounts are our event presenter’s best friends.

Learn which types of enticing discounts can be used in your favor. 

4. 9 Event Ticketing Features Preferred By Our Casino Clients

Only an event ticketing platform with the right set of features can handle casino events and their audience.

Glance through our features that elevate events for our casino clients. 

5. 7 Expert Tips To Handle Event Day Challenges

Event day jitters can affect the best of us.

Read our expert tips that will help you get out of tight spots and other event day challenges. 

6. 5 Must-Send Emails Before Your Event Happens

Are you someone who shines at the last moment? Victory is yours when you send these emails to your guests before the big day.

Check out these emails you should definitely be sending before your next event takes place.  

We hope these thought pieces elevate your event planning and ticket selling potential. Stay tuned and subscribe to our blog for daily updates delivered straight to your inbox. 

The post YapStories: Best Of January 2020 appeared first on Yapsody.

1. General Admission 

Live entertainment events and concerts are time-conscious in nature and need to be handled on a first come first serve basis. Concert managers use our General Admission feature to create events with the ultimate flexibility in letting their attendees move about wherever they like. The best seats and sections in sell out on a first come first serve basis depending on the artist’s popularity and overall buzz.

2. Multiple Performance Creation

Many live music events take shape through multiple events or performances in the same city or state. With this feature, concert managers are seamlessly creating multiple performances for a single event with different time slots and dates. 

3. Discount Options 

With our multipurpose discount options, concert managers create variable ticket pricing. Not only do they accelerate their concert ticket sales with early bird and group discounts they’re also creating a sense of urgency. Learn more about our 5 Types of Discount Options To Boost Event Attendance.  

4. Surcharge Options

Our concert managers are an experienced lot and surely know how to play with the concept of supply and demand. With our surcharge options, they increase their concert revenue during high ticket sale phases by adding extra charges on a per-ticket basis or on a performance basis. Creating a sense of urgency with he t“Last 50 tickets on Sale” hook surely works in the concert industry. 

5. Multiple Payment Collection Options 

After all that planning and organizing, it’d be a shame to see attendees walk away from your venue just because you didn’t accept cash for selling concert tickets. This has never been an issue with our concert managers as they use multiple online and offline payment options that can be integrated for ease for ticket selling and revenue collection. 

6. Event Marketing Services 

All that planning makes no sense if your upcoming event is not reaching the right genre of audience. If you’re a concert manager, you know how short of time it can get to execute an event. Event marketing not being a small-time activity, they’ve been spreading the word with our in-house marketing specialists. With our event marketing services like Premium Event listing, they’ve boosted their event visibility substantially.  

Screenshot – Premium Event Listing

Their events posted on our Facebook page have generated some of the best engagement rates.

Not to forget Instagram which is the hottest platform to market their event. For those who already had event marketers onboard, integrated our powerful Event Marketing Tools to boost their concert business.

7. Mobile Apps 

Concerts and overcrowded queues go hand in hand. Battling event day jitters as it is, it’s a real task to streamline the ticket scanning and validation process. An over-excited audience waiting to enter your venue is not be tested. With our mobile apps – YapScan, YapStats, and Yapsody POS, concert managers have been streamlining ticket selling, scanning, and data reporting on their mobile devices. Hence cutting down on long queues. 

Are you an event manager looking to sell concert tickets through a robust event ticketing platform? SIGN UP NOW 

The post Our Most Preferred Event Ticketing Features For The Concert Industry appeared first on Yapsody.

Here are 7 expert tips to handle your event day challenges. 

1. Not Sending Last-Minute Reminders

In the past, we’ve witnessed event presenters exceeding their audience expectations just because they communicated clearly and avoided last-minute doubts. Either through our event marketing tools or our MailChimp integration, event presenters add an additional layer of clarity. Sending out a reminder emailer or posting on social media one day prior to your event is a simple but overlooked strategy to handle your event day challenges. Learn more about 5 must-send emails to your event attendee.  

2. Trying To Micro-Manage 

We’ve seen plenty go wrong when one team member tries to micro-manage the entire event. If you’re the team leader, you cannot single-handedly take care of everything and then end up creating a mess. You should delegate tasks equally to your online and offline teams to avoid any last-minute troubles. With our user management feature, you should assign specific roles and permissions to each member based on their role for a hassle-free event day. 

3. Slow Check-In

Long queues can be frustrating while attending events no matter where you are in the world. An unavoidable part nonetheless, it’s your responsibility to streamline the security and check-in process. Make sure your security team is the first point of contact for your attendees which is followed by the ticket check-in. With our apps YapScan and YapStat, event presenters let their mobile devices do the hard work on the event day. 

4. Making Your VIPs Wait

Imagine being a VIP you’ve invited to your event only to be kept waiting in the queue. They’ve bought VIP tickets for a reason and that reason is to have a premium event experience from start to finish. Our Reserved Seating feature is meant for event presenters who want to hold special tickets for their VIPs or sponsors. Avoid event day hassles when it comes to selecting seats and sections for those who are paying a hefty ticket fee. 

5. Unannounced Guests

So your event marketing paid off and now you have more attendees than expected at your venue. Make sure you have enough seats and venue room to handle all the last-minute attendees before giving them a cramped up space. With our Multi-Currency support for both online and offline payment methods, accept any form of payment from your event attendees. 

6. Questions Are Great, If You Know The Answers

Event day jitters also affects attendees with thousands of queries popping up in their mind. Can I pay for my ticket at the venue? How do I use my discount code? What time does the event end? Rest assured, we tackle each and every one of them with precision. Yapsody’s 24/7 customer support are the Jedi of solving event ticketing queries for both, the event presenter and the ticket buyer.

7. Caught In A Tight Spot

The universal rule in the event industry is to expect the unexpected. Maybe your keynote speaker caught the flu or your on-ground staff got stuck in traffic. Being an event organizer requires you to think in tight spots to avoid spoiling the event experience for your audience. Make sure you come prepared with a contingency plan A, B, and C that will be appreciated by your attendees in case a situation goes out of hand. 

These 7 expert tips will surely help you handle your event day challenges like a pro. Learn more about Designing The Ultimate Event Experience here.

The post 7 Expert Tips To Handle Event Day Challenges appeared first on Yapsody.

There should be no slip-ups as far as event experiences are concerned. This is why we’re here with your 2020 event venue checklist that’ll put things in perspective.  

1.Understand Your Audience Persona 

Study your audience before planning anything else. We’ve seen countless presenters not considering this crucial piece of recon that would’ve earned them brownie points from their event attendees. Maybe your audience prefers an open-air gig than a club or a cafe. Organizing an event that is preferred by your audiences and fits other logistical criteria is an event presenter’s dream come true. Our Questionnaires & Surveys feature makes it easier for you to ask your audience logic-based questions or just simple feedback.

Click here to learn How To Build Audience Personas For Your Event. 

2. Zero In On A Budget

Make sure you have a ballpark figure in mind whenever planning any event. Especially when it involves a venue that can make or break your event. Venues calculate their prices differently based on indoor/outdoor seating, cost per person and so on. Have a clear picture in mind before negotiating to seal the deal. 

3. Pick a Convenient Location

Don’t pick a venue where your artist can’t reach within 30 minutes. One of the most infuriating emotions to put your event attendees through is make them wait for the artist or even worse cancel the main headliner because they get caught up in traffic. Pick a convenient location that can be easily accessed by road.

4. Mind the Weather 

You can’t parley with the rain gods at the last minute due to your lack of research. Study your location’s weather trends. Even if it rains, make sure your venue has a contingency plan to continue the event indoors. 

5. Calculate Your Event Capacity  

Don’t oversell your event and end up disappointing your attendees with a cramped experience. Ask for a venue and seating chart from the venue owner to make sure you sell the right quantity of tickets. It’s very important to understand the collective impact of all your attendees in once space. Ask yourself, will they prefer a spaced-out seating arrangement or love to walk around freely in your venue? Should you opt for General Admission or Reserved Seating? 

6. That WOW Factor

Just ask yourself this – “Will they do it for the Gram?” For you, an event venue might be just another event venue. For many of your attendees, it might be the first of many. Their first live concert, conference, music festival, or a fundraiser event. It’s your chance to choose an electric venue that truly wows them, even if it’s a small art installation in your restroom. A venue with that X factor will turn your event attendees into your event marketer and recurring ticket buyers.  

We hope this quick checklist helps you choose your next venue wisely. For those still looking for an event ticketing platform that ticks all the boxes, SIGN UP HERE. 

The post Your 2020 Event Venue Checklist appeared first on Yapsody.

So, here’s a glimpse of 19 things we did in 2019 to elevate our event ticketing platform for event presenters and their attendees worldwide. 

1.Website Revamp

At Yapsody, we believe in refreshing our user experiences to evolve further as one of the best event ticketing platforms out there. Our website went through a total revamp in May that improved our website speed, structure, ease of usability, and navigation. 

Screenshot – Yapsody Website

The Yapsody website enhancement has led to significant improvement in our website ranking by 50%. We saw a significant increase for new presenters signing up with Yapsody. All the brownie points go to our tech, design, and marketing teams for meeting the deadlines. 

Screenshot – Enterprise-Grade Features

2. Event Marketing Services

Part of our revamped website involved an introduction to our service offering for our users worldwide – Event Marketing Services. We started offering event marketing services to our presenters under which we collaborate with them through co-branded blogs, social media promotion, and a host of SEO services to amplify their event marketing efforts. We understand how taxing it can be to organize an event and handle all the nitty-gritty of it. Our event marketing services let event presenters rest easy as our team of marketing experts handled their promotional activities. 

Screenshot – Yapsody Facebook Page

Our event posts shared on Facebook and Instagram have generated the best levels of engagement, with posts crossing the 500,000 mark.

3. Google Analytics

If there’s one feature that is unanimously used by all our event presenters regularly, it’s Google Analytics and rightly so. Leveraging the mighty Google Analytics Integration, our presenters were able to:

• Get in-depth detail about how much traffic each marketing channel is contributing to their ticket sales.
• Track real-time sales conversions and create customized reports to understand the figures better.
• Find out how long your visitors spend on which page and which page is getting more traffic.

4. Premium Event Listing 

With our new addition of Premium Event Listing in 40 major cities worldwide, presenters were able to list their new and upcoming events on our geo-targeted event page for FREE and increase visibility by 10x.

Screenshot – Yapsody Event Page

With a premium listing, we also promoted their events on Facebook, Instagram, and Twitter (and LinkedIn, depending on the nature of their event)

5. Global Language Selection On Mobile 

We don’t let any ticket sales get lost in translation. Our event ticketing platform was already supporting 15 prominent languages from across the globe. We integrated our global language selection on mobile devices as well making it easier for our event presenters to reach audiences from all over the globe. 

6. Adding ​Instagram Feed to the Online Ticket ​Store

To make sure event attendees stay updated with our event presenter’s social feed, the functionality to add an Instagram handle on their Online Ticket Store was implemented. This made it easier for their audience to stay updated with their social feed for quick updates during ticket purchasing. 

7. Events Calendar – WordPress Plugin

We also launched “Yapsody Events Calendar” for those event presenters who own a WordPress Site. This plugin helped display their Yapsody events on their WordPress site in a Calendar view. On click of the event from the calendar, the attendee was redirected to the actual event page of the venue where they could purchase tickets.

This plugin bridges the gap between the presenter’s WordPress platform and Yapsody Online Store to market their events on their website pages within a calendar. This Calendar will dynamically display events on the calendar as and when an event is added, updated or deleted in the Yapsody Box Office platform, in short reducing the load over the presenter to manually add events on their site for promotion and marketing of their upcoming events.

8. Wix Integration

Our event presenters onboard are a sharp lot who know exactly what they want in creating that memorable event experience. Considering the evolving landscape of our business, the need for custom functionalities gets requested from us occasionally. With our flexible event ticketing platform, they were able to raise a request which was then rolled out by our tech team quickly. Similar to our WordPress plugin, we got a special request from presenters who needed a calendar plugin for their Wix plugin. Needless to say, we obliged them.

9. Mollie Integration 

Our event ticketing platform supports all the major payment gateways such as PayPal, Stripe, WePay, Sage, and many more. This year, we also added Mollie to our arsenal which is one of the best payment collection options for our event presenters across Europe. 

10. Super-Powered Support 

Our Support team truly are the Jedi of the Yapsody universe where they not only handle the queries of event presenters but also their ticket buyers. Our job is to facilitate an end-to-end smooth operation and that’s what we delivered on a 24/7 basis. For us, every event presenter is equally important, whether you sell 10 or 100,000 tickets for your event. With over 2000 monthly support tickets, we were able to achieve 95%+ satisfaction. Over the last twelve months, our CSAT scores for both ticket buyers and presenters have been over 95%

11. Customer-Centric Programs 

During the year, we have further enhanced our Customer Support to facilitate our event presenters in their event creation journey right from the time they sign-up to their event creation. Our team is available 24/7 if you ever get stuck or have any queries while setting up an event or even when your event is on-sale and is always available at hand to provide you with guidance via live chat, email, or schedule a callback.  Through our various client onboarding and retention programs, we have made it our goal to support our client’s revenue generation quest through event ticketing in every aspect possible.

12. Exclusive Seasonal Offers

Considering the evolving nature of the hospitality business, holidays and topical seasons around the world is a golden opportunity for event planners to create an event quickly without burning a hole in their pocket. We rolled out 3 exclusive offers during Halloween, Christmas, and New Year. Much to our presenter’s delight, it truly was a merry time to combine this holiday offer with our low ticketing fees. 

13. Discounted Tiers 

We saw a lot of our clients move up through our discounted tiers – Gold, Platinum, and Elite as part of our Loyalty Program. Our Discounted Tiers is one of the many reasons why Yapsody is preferred among event presenters worldwide. Combined with our low ticketing fees and pass on fees feature, the potential for boosting ticket sales went way higher.

Screenshot – Pricing Tiers

14. Solving Challenges For Nonprofits  

Noah Webster House organizes community-based events catering to various ages from cemetery tours to lectures. To simplify the process of selling their event tickets online, they researched several online ticketing systems. Listing their events brought about a set of challenges. For starters, it wasn’t feasible for a nonprofit organization like theirs, from a pricing standpoint. The presenter was required to pay $2 a ticket for tickets that cost $10 or less. Besides this, they did not have a single platform where they could view all their upcoming events. Instead, they were only able to create links for their individual events and were allotted event ID numbers. There was no scope of personalization, making the process a disorganized affair.

Development Manager of Noah Webster House, Amy Boulton says, “Yapsody is a great site, particularly for non-profits.”

The museum organizes multiple events throughout the year. It only made sense to make the switch to Yapsody, because they didn’t have to pay a high flat fee on tickets priced low. Apart from the reasonable fees, she was exceptionally pleased about being able to have a branded URL and an exclusive store of their own for no additional costs.

15. Creating Consistency for Community Caterers 

One of the biggest challenges for a catering company like Georgia Smoke is consistency in its quality of service to its community. They always use the freshest ingredients and cook everything to order so nothing is out of place. From sourcing ingredients to serving the food hot, they never resort to cutting corners. Having raised over $25,000K for Friends of Disabled Adults & Children (FODAC) previously by serving 4,000+ oysters, Georgia Smoke wanted to upscale their logistics for the Seventh Annual #OysterRoast in terms of event creation, ticketing, and consumer support. 

“Yapsody had a good deal for nonprofits and I chose it. The system is easy to duplicate events and has good deals on nonprofit events. Their customer support is helpful, quick, and fast. The last thing I need to worry about during these events is ticketing; I trust Yapsody to do its part while I do mine.”

– John R. Lenz, Georgia Smoke BBQ

Yapsody proved to be the perfect mix with features like Pricing for Non-Profits, 24/7 Customer Support, Event Setup Wizard, and Surveys. Being such a well-known caterer in Atlanta, Georgia Smoke BBQ  exceeded expectations by staying indispensable in their quality of service through Yapsody’s ticketing service. And after it was all said and done, the community’s fundraising total for FODAC pushed past $25,000.

Read more of our success stories HERE.

16. Implemented ABN for Australian Events

Many of our Australian presenters requested to include ABN (Australian Business Number) on the transaction receipt because in Australia it is a legal requirement that their ABN is included on all receipts that they issue. We have implemented the request in such a way that if any event presenter is adding company information under business details settings then that information will show under the receipt.

17. Implemented Custom Reporting 

We made enhancements to our reporting module to better represent data and facilitate analysis for our event presenters. Within our Attendee List Report, there were changes done to provide data to clients including transaction time as well as a provision to display the information based on time of purchase. This helped our event presenters to manage and gather information about their attendees in a more detailed format.

18. Accepting Donations Made Simpler

Yapsody allows you to accept donations from both the Online Ticket Store and the Box Office.
Our presenters requested the “Accept Donation” button in the left column under the Support and Contact Presenter button on the event landing page where the Get Ticket is shown. We have implemented this change globally for ease of access.

19. Working Towards 2020 

2019 was all about revamping and re-working on many aspects of our product that will have its ramifications in 2020. Come 2020, we will be launching Yapsody 3.0 for our event presenters and hospitality enterprises worldwide. Needless to say, it will come loaded with a fresh set of features and integrations that will make ticketing and revenue generation easier for both the presenter and their event attendees.

That’s it from our YapWrapUp: 19 Things We Did In 2019. Stay tuned to the Yapsody blog for more updates. 

We hope all you event presenters are having a busy time with sold-out venues. If you’re someone who loves bringing people together for an unforgettable event experience, then Yapsody is the perfect fit for you. Sign Up as an event presenter to elevate your event ticketing and revenue generation experience with our Enterprise-Grade Features. 

The post YapWrapUp: 19 Things We Did In 2019 appeared first on Yapsody.

Of course, nobody can magically convert this into an easy trade (in fact, it’s only magic that can possibly make that happen), but it can definitely be made interesting for your sales department. These are some of the tips to sell tickets!

HELLO FROM THE OTHER SIDE, I MUST’VE CALLED A THOUSAND TIMES…

There’s a reason why it’s called “cold-calling”, it’s because it is heartless and so monotonous, the person on the other side suddenly feels life has been drained from the entire world. If it’s boring for you, just imagine the amount of patience a person will need to listen to you ranting a memorized and well-practiced set of dialogues.

Add a bit of creativity, humor, and interaction so that talking to you makes him let go off his other issues for those few seconds and actually enjoy dealing with you.

B POSITIVE – SO MUCH MORE THAN A BLOOD GROUP

You’re probably crammed in a workplace along with a hundred other people doing the same job as you –to increase ticket sales. It is monotonous and highly disheartening, especially when results aren’t showing. During such times, take the baton in your hand and be the sunshine of the group.

Smiling before calling instantly changes your tone. If you keep up your spirits and maintain a good attitude, your customers will enjoy talking to you and it’ll inspire your team members.

SCRATCH LAZY, BE CRAZY!

Even the Powerpuff girls needed a Chemical X along with sugar, spice, and everything nice to be the legends that they turned out to be. You can be an embodiment of positivity, but if you don’t try something new and creative to double your tickets sales, there’s no way you’ll be able to crack a deal. Starting off with a high sales pitch is definitely not going to work, so keep it subtle and interactive.

TELL A TALE

Remember how I’ve been repeatedly asking you to make your conversations more ‘interactive’? Well, here’s a way you could do that – by telling them a little story where they play the lead role. It could be something like this: “Suppose you own a blog for budding entrepreneurs, and you want to get a hundred followers in a single day. I’ll give you $15 to accomplish the same. Tell me, Henry, how will you go about it?” And when they start thinking and turn silent, you can jump in and say, “Well, you could buy an event ticket to the Entrepreneurs’ Summit where over a hundred start-ups will be participating, and you’ll also get to interact with big investors and other popular personalities belonging to this niche!” There, Henry is now a hero and an attendee!

So, you see how little things can just be tweaked in order to gain your potential buyer’s attention and convince them to buy your ticket, your booth or sponsor you? A little creativity and positivity is all you need to make this otherwise dull and difficult job far more energetic and fun!

With Yapsody by your side, you can streamline your entire talent buying, event registration, and ticketing process. Our platform gets you a broad pool of multi-genre artists who have decades of experience in providing top-notch entertainment. We offer Enterprise-Grade Features as standard, which will double your ticket sales, unlike other ticket selling websites.

The post Ways To Double Your Ticket Sales appeared first on Yapsody.

SPEAKERS CROWDSOURCING PLATFORM

Having attendees vote for their favorite speakers isn’t an entirely new trend, and has been adopted by many event organizers on existing platforms. But, a dedicated platform to crowdsource speakers remains absent (to the best of my knowledge, that is). Event organizers would love a platform where the registered attendees could vote for their favorite speakers.

COLLABORATIVE PLANNING

Many event planners have used Facebook apps for involving attendees while planning events, but they have usually been informal ones. The existence of a system where event planners could use a range of tools for involving attendees in planning their event would solve many hassles. With Facebook polls and the debuting Twitter polls, asking for yes or no opinions is easy, but voting, venue hunting, setting the event ticket price, project management, and sponsor sourcing could all be pooled together on one single platform dedicated to collaborative planning.

VIP CHECK IN NOTIFICATION

Being an event presenter, you might be well aware of what it means when a VIP checks in or registers for your event. Having an influential person attending your event could alter your registration process, and also send out a message to your social media management team to get in touch with them online. Probably depending upon their social/online presence and followers, one could single out VIPs from the list of attendees.

EVENT SPECIFIC SOCIAL MEDIA TOOLS

Yes, the internet is flooded with tools to monitor Facebook and Twitter. And that’s the problem. Event presenters are not selling products, they’re offering services. They want to know if they’ve created an impact, and provided a good experience to their attendees – ALL IN ONE PLACE. Social media tools that can be used by event managers to improve the experience they’re offering would be different from the usual marketing tools, and this needs to be addressed.

Lastly, there is a possibility I might have missed out on other real problems that can be solved by young entrepreneurial minds. On the other hand, the issues I’ve mentioned above may have already been addressed by applications, systems, or tools that I’m not aware of. In either case, please drop in a comment to enlighten me (and others like me), because you may just be saving a presenter from a lot of hassles.

The post Startup Ideas For The Event Industry appeared first on Yapsody.

According to IBISWorld Report, ticket purchasers highly value a ticketing system’s “user-friendliness”. Their Ticketing Software Satisfaction Survey report asked ticket purchasers to rate a list of functions in terms of their perceived importance in a ticketing solution.  Approximately 40% of respondents ranked easy navigation as the most important criteria.  25% of respondents selected easy card processing, and another 27% selected Tech Support.  Clearly the vast majority of ticket purchasers are primarily looking for a hassle-free experience. 

Yapsody truly values what fans mean to event presenters, and that’s why we are dedicated to offering simple ticketing with excellent support and all at a price that no fan or presenter could ever refuse.

Hope you found this survey report interesting and helpful. Please feel free to share your comments and thought with us.

The post See why our Ticketing system is Users first choice appeared first on Yapsody.