3 Technology Trends That Will Shape Events In The “New Normal”

Yapsody — Tue, 23 Jun 2020 05:25:10 +0000

As we gradually ease into the “New Normal” of attending events with extra safety precautions, there are many hospitality & entertainment entities who have opted to advance their technology-based solutions to further streamline their processes.

Our technology development services have played a pivotal role in elevating their choice of branded digital solutions even before the COVID-19 pandemic set in. As we head into the second half of 2020, it remains to be seen how well the industry adapts with the latest technology in their events.

Here Are 3 Technology Trends That Will Shape Events In The “New Normal”

1. Contactless Interfaces

Contactless has become a buzzword not only in the event industry but almost every other line of business. With the aim of having to limit touching surfaces, many event entities will have to adapt and enable contactless interfaces for ticket scanning, validation, and payments.

One of the prime examples being our free ticket scanning app – YapScan which works in real-time for scanning e-ticket barcodes, e-ticket numbers, or simply scrolling through the attendee list. Our app development experts follow an industry-grade process to deliver custom-designed branded apps suited for your business.

2. Chatbot Based Help Desks

Customer relationships will be the crux of maintaining loyalty with your event attendees and guests in the “New Normal”. Although, customer support is something that can be handled over the phone lines, while at your event venue, expect help desks and concierge services to be assisted by chatbots and smart apps.

Fully sanitized chatbot kiosks and help desk apps will enhance your customer support in a simple, easy to understand manner. Led by design and powered by technology, our experts follow global compliances to create value-adding cross-platform web and Electron apps for your guests and internal teams.

3. Online Payment Integrations

Already on the exponential rise, the demand for online payment options are only about to grow even more. With the demand for going paperless in the COVID-era at an all-time high, it’s only a question of time as to how quickly one adapts. Our event ticketing system supports multiple online payment gateways such as PayPal, Braintree, Stripe, WePay, and many more. As an event organizer, you can sell tickets online and collect revenue through your preferred choice.

Why Choose Yapsody For Product Development

Compartmentalize logical parts of your business into pre-tested micro-service components for greater agility and faster deployment cycles.

Thorough testing of every app and website developed for long-lasting stability & performance

Global standards of data security and compliance followed for all our services & development processes

If you’re looking for more event planning and audience insights, you can learn more about it on our infographic here – Audience Expectations In A Post-COVID Era.

This infographic contains:

General Concert Attendee Behaviour in the United States
Region & State-Specific Data Analysis
Indoor & Outdoor Concert-Goer Safety Regulation Preference
Region-wise Regulation Preferences
Top States Most Likely To Attend Concerts With Various Safety Regulations

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Event Planning Technologies Must Be Used By Event Organizers

Yapsody — Wed, 13 May 2015 12:24:26 +0000

A few years back in time, event organizers were usually people who were distinctly spotted in the middle of a mayhem carrying bundles of documents, bills and checklists stuffed hastily in mismatched folders, yelling instructions to their team as their hair shot out of maintenance pretty awkwardly under the band of a lopsided headphone with a mic. Now, however, technology has chilled these species out so much it is difficult to really figure out who is the planner, really! Learn how to squirm your way into this chilled out species by using technology for event planning:

WORK OUT THE SOCIAL MEDIA

When it comes to the internet, even the sky isn’t a limit. Social media is a superlatively effective and cheap medium for event promotion and marketing. You first need to be well aware of the social media hubs of your target audience. While Facebook is used virtually by everyone, Google+ and Twitter are places you’ll find most professionals. Tumblr, Instagram, and Pinterest are places you should resort to if you wish to create a rather colorful buzz. You don’t have to keep desperately trying to sell your event using social media; you just need to keep them engaged and entertained so that they feel connected to your event and your sales will build up on their own. Yapsody provides you with a social media integration tool so that you can easily broadcast your event over various platforms. Also, don’t forget to have a crisp #hashtag for your event!

USE ONLINE TICKETING

Everything that’s online is a buzz, they say. For event organizers who seek to reach out to a large audience, online ticketing is a must. Today, nobody would want to go down physically to vendors or offices to book tickets when you can give them the liberty to buy event tickets while answering the nature’s call (which is a pretty relaxed state to make transactions, by the way). Yapsody is home to a wide range of features that make online ticketing look like a cakewalk to you – the Online Ticket Store, customizable e-tickets, Yapsody mobile and iPad apps only posing as little cherries on the top.

METHODS OF PAYMENT

Customers today feel that it’s almost rude to ask for cash when it comes to payment. And that is only fair, considering how easy and secure the other payment methods are. Make sure the transactions related to your events offer payment gateways that are generally preferred by your target audience. Digitized payment methods ensure that even you don’t lose out on records when it comes to ticket sales and other transactions.

DATA ANALYSIS

This basically involves everything – EVERYTHING – your sales, the requirements of your attendees, channeling your existing data, and everything else that comes to your mind. For your social media management, you can use free tools like Facebook Insights and Google Analytics instead of toggling between your documents. Also, if you’re using Yapsody for your event, we provide you with reports that help you keep track of your statistics, sales, tax reconciliation and so on. As far as channeling your existing data is concerned, we allow you to import your professional mailing list into your MailChimp contact list using our free integration tool.

Technology is only as efficient as the person who’s using it is. Quoting Steve Jobs here, “Technology is nothing. What’s important is that you have a faith in people, that they’re basically good and smart, and if you give them tools, they’ll do wonderful things with them.”

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