3 Technology Trends That Will Shape Events In The “New Normal”

Yapsody — Tue, 23 Jun 2020 05:25:10 +0000

As we gradually ease into the “New Normal” of attending events with extra safety precautions, there are many hospitality & entertainment entities who have opted to advance their technology-based solutions to further streamline their processes.

Our technology development services have played a pivotal role in elevating their choice of branded digital solutions even before the COVID-19 pandemic set in. As we head into the second half of 2020, it remains to be seen how well the industry adapts with the latest technology in their events.

Here Are 3 Technology Trends That Will Shape Events In The “New Normal”

1. Contactless Interfaces

Contactless has become a buzzword not only in the event industry but almost every other line of business. With the aim of having to limit touching surfaces, many event entities will have to adapt and enable contactless interfaces for ticket scanning, validation, and payments.

One of the prime examples being our free ticket scanning app – YapScan which works in real-time for scanning e-ticket barcodes, e-ticket numbers, or simply scrolling through the attendee list. Our app development experts follow an industry-grade process to deliver custom-designed branded apps suited for your business.

2. Chatbot Based Help Desks

Customer relationships will be the crux of maintaining loyalty with your event attendees and guests in the “New Normal”. Although, customer support is something that can be handled over the phone lines, while at your event venue, expect help desks and concierge services to be assisted by chatbots and smart apps.

Fully sanitized chatbot kiosks and help desk apps will enhance your customer support in a simple, easy to understand manner. Led by design and powered by technology, our experts follow global compliances to create value-adding cross-platform web and Electron apps for your guests and internal teams.

3. Online Payment Integrations

Already on the exponential rise, the demand for online payment options are only about to grow even more. With the demand for going paperless in the COVID-era at an all-time high, it’s only a question of time as to how quickly one adapts. Our event ticketing system supports multiple online payment gateways such as PayPal, Braintree, Stripe, WePay, and many more. As an event organizer, you can sell tickets online and collect revenue through your preferred choice.

Why Choose Yapsody For Product Development

Compartmentalize logical parts of your business into pre-tested micro-service components for greater agility and faster deployment cycles.

Thorough testing of every app and website developed for long-lasting stability & performance

Global standards of data security and compliance followed for all our services & development processes

If you’re looking for more event planning and audience insights, you can learn more about it on our infographic here – Audience Expectations In A Post-COVID Era.

This infographic contains:

General Concert Attendee Behaviour in the United States
Region & State-Specific Data Analysis
Indoor & Outdoor Concert-Goer Safety Regulation Preference
Region-wise Regulation Preferences
Top States Most Likely To Attend Concerts With Various Safety Regulations

The post 3 Technology Trends That Will Shape Events In The “New Normal” appeared first on Yapsody.

How to Increase Fan Engagement For your Events in 2020

Yapsody — Thu, 10 Nov 2016 09:25:33 +0000

It’s important to keep ticket sales ticking but, more than that, earning loyal fans matter the most for any event presenter for running events like casinos, concerts, theatres etc. After earning fans, it becomes all the more important to keep them engaged so as not to lose them.

As we live in a tech-savvy world, there are several technology based methods that simplify your job of getting connected with your fans. It’s all about using the apt event technology and social technology to get the maximum out of the stocked up database.

Feedback Please

What is the best way to know about your fans likes and dislikes? ASK. Yes, asking them about their opinions, and seeking their valuable feedback help in discovering more about them. You shouldn’t hesitate to ask for their feedback – negative or positive; be open to them and see where and how you can implement them to give your fans a better and satisfactory experience.

Be there on Social Media

We simply can’t do away with social media technology. It is here on this medium that you can get most of your fans, and understand them better. Facebook, Twitter, Pinterest, or Instagram, they are out everywhere. So, creating proper social media tactics to capture these fans will be a wise thing to do. Make yourself available in real-time on this platform to interact with them and get their immediate responses. Always come up with new and interesting contents on your social channels to keep them hooked, and also to get an idea of their activity on social media.

Using WiFi and Mobile Apps

Setting up Wi-Fi routers at event venue can prove to be a useful source to collect data. With fast Wi-Fi network connection, you can generate a vast pool of data, which when analysed properly can yield great results for your business. Mobile application is another effective tool to gather and analyse data. Based on the data analysis, you can identify those who are genuinely interested in you and build your marketing strategies without wasting time and efforts.

Involving your fans

The whole idea is about turning your event attendees to loyal fans. And that’s only possible, when they feel to be a part of your event. Giving them a sense of involvement through many ways can go a long way in building a strong relationship. May be an opportunity to sing along or interact with the performer can create more personalized experiences for them. You can reward your most loyal fans with ticket discounts or free tickets to increase their engagement.

So, let’s get on to utilize these ideas to give your fans an enjoyable experience as, you know, they are your sales driving force.

The post How to Increase Fan Engagement For your Events in 2020 appeared first on Yapsody.