As an event presenter, here’s how you can make the best of this situation and still bring people together in the comfort of their homes. 

1. Test Run Your Digital Platforms Before Going Live

Many event presenters might not be an expert at hosting their events on a social media platform or other video streaming apps. This is a good time to get a hang of it before making it a habit of hosting events online. Start off by notifying your followers by going live to announce your plan of hosting events online regularly. This will also create a synergy between you and your guests with live feedback and comments. 

2. Go LIVE

Make the best use of your social media platforms like Facebook and Instagram with the help of your event marketing team. With Facebook and Instagram LIVE stream, it’s become easier for artists and performers to stay connected with their audience even in these isolated times. As an event presenter, you go virtual by hosting your events online. Everything from a live music set, conferences, school seminars, and stand up gigs can be done through live streaming. 

3. Reschedule Your Upcoming Event To On Online Event

For those using our event ticketing platform, have the option to change their live event into an online event. You might have loose out on some on-ground event investments that you might’ve made but going online with your events will make your guests feel connected to it even without being present at the venue. Learn more about changing your upcoming event to an online event in our handy guide. 

Remember, with Yapsody you can always choose to Pass On Your Ticketing Fees to your attendees and take advantage of our credit period to save your money during this critical phase. 

4. Inform Your Guests

To increase awareness about your online event, we suggest using our Mailchimp integration to send an email informing your online attendees. You can choose to issue new tickets or honor the preexisting tickets. If you wish to reissue tickets with the new date, click here to learn how you can re-deliver tickets.

We hope you’re able to re-structure your event planning in bringing your community together in the comfort of their own home. Remember, that we are in this together and our fully automated event ticketing platform is available at your service 24/7. If you have any queries while setting up our online events, reach out to support@yapsody.com.

Also read: 

COVID-19 (Coronavirus) Resources for Event Presenters

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Free Webinar & Live Demo!

Yapsody offers Webinar Services wherein we provide live demos of our products on a weekly basis. Within an hour’s duration, we explain to you various Yapsody features so that you can take maximum advantage of our system. And in case you miss the webinar, we always provide the link to our recorded sessions that you can watch later.

We understand that your happiness is related to your satisfaction, which is why we offer you all these channels if you need any help. And that is why we always say “Happy Ticketing!” when we correspond with you.

Email Us!

Yapsody provides 24×7 Email Support. If you ever need help, you can simply drop in an email at support@yapsody.com or fill up the email form available at the Help Center.

Follow Us!

We worship social media, and so you can find us across all digital platforms – Twitter and Facebook. If you tweet to us, drop in a message on Facebook or Twitter, you’ll be attended to in a matter of moments.

Chat With Us!

With a 24×7 chat support, you can be assured that we’ll even respond to you and your customers.

Chat Support actually offers a five-way advantage:

1. Our Chat Support Professional will cater to your doubts immediately and you can receive clarification on multiple issues in a single go.
2. We also send screenshots to ensure seamless guidance.
3. Although we have a number of features in Support System, Chat Support is the definite show-stealer as more than 70% of our customers contact us on chat. It definitely is a winner, because it takes so little efforts to click on that little side window that’s always there and receive help in a single click!
4. Yapsody is a B2B enterprise, but we offer chat solutions to you (Presenters) as well as your customers. On your event page of ticket selling system, we have installed a chat widget that your customers can use to contact us and we’ll guide them through their purchase.
5. Our Chat Support Professionals are trained to answer any technical query, but if your customer is seeking some event related information, we’ll send an email to you requesting clarification on the same and then your end user will be updated about it. This ensures 100% customer satisfaction.

Phone Support!

You can always email us between 5:30 AM PST – 6:30 PM PST requesting a callback, and our Voice Callback Support Professional will ring you up according to your preference.

Help Center…

At our Help Center, you’ll have 24×7 access to Support FAQ & Knowledge Articles which will assist you and your customers to get the required information in a few seconds. Although we are the Flash of Support Systems, it will save you the time and effort of dropping a query to us and waiting for a response when you can get detailed instructions in our database itself. Also, if we receive new queries, we update them in our Support Center, which is divided into different categories to better assist you and your end users.

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