We asked few questions about how they feel about the event organizer’s online event ticketing system and the overall process while buying and receiving their tickets.

After analyzing the survey stats, the first thing we should say is that there is not just one single feature that dominates all others. However, convenience, low ticketing fees, and ability to book multiple events’ tickets continuously through shopping cart were by far the top three features preferred by fans and collectively make up roughly 77% of responses.  The remaining 23% selected the ability to conduct secure transactions or speed of completing a transaction as their number one criterion.

If your current ticketing provider does not excel in these areas relative to its competitors, you are likely missing out on opportunities to give your fans what they really want.  So if you are looking for a new online ticketing system for events, we strong advise on doing the necessary research – or you can simply choose Yapsody !

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Customer retention is just as important as customer acquisition.  You should invest and work just as hard to retain your current customers not just because they are a recurring stream of event revenue for you but because they also help you to acquire new customers. By using Yapsody’s online event ticketing system, you are giving your customers the incentive to purchase tickets without paying any ticketing fee; but wouldn’t it be nice if you could also reward them for being a fan, follower, or existing customer?

Awarding exclusive loyalty discount coupon to your loyal customers is the easiest way to encourage recurring ticket sales to future events. Even small figures like 10% or $2 discounts on the base ticket price can make a big difference in your ticket sales graph.

You can share your loyalty discount coupon through email blasts via MailChimp, Facebook posts, Tweets and word of mouth to your social fans and followers, friends and family members of your staff and, most importantly, the customers who attended your last event.

Yapsody provides a wide selection of discount types that you can apply to your events. You can click here to explore the 5 different types of discounts for your events.

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