3 Technology Trends That Will Shape Events In The “New Normal”

Yapsody — Tue, 23 Jun 2020 05:25:10 +0000

As we gradually ease into the “New Normal” of attending events with extra safety precautions, there are many hospitality & entertainment entities who have opted to advance their technology-based solutions to further streamline their processes.

Our technology development services have played a pivotal role in elevating their choice of branded digital solutions even before the COVID-19 pandemic set in. As we head into the second half of 2020, it remains to be seen how well the industry adapts with the latest technology in their events.

Here Are 3 Technology Trends That Will Shape Events In The “New Normal”

1. Contactless Interfaces

Contactless has become a buzzword not only in the event industry but almost every other line of business. With the aim of having to limit touching surfaces, many event entities will have to adapt and enable contactless interfaces for ticket scanning, validation, and payments.

One of the prime examples being our free ticket scanning app – YapScan which works in real-time for scanning e-ticket barcodes, e-ticket numbers, or simply scrolling through the attendee list. Our app development experts follow an industry-grade process to deliver custom-designed branded apps suited for your business.

2. Chatbot Based Help Desks

Customer relationships will be the crux of maintaining loyalty with your event attendees and guests in the “New Normal”. Although, customer support is something that can be handled over the phone lines, while at your event venue, expect help desks and concierge services to be assisted by chatbots and smart apps.

Fully sanitized chatbot kiosks and help desk apps will enhance your customer support in a simple, easy to understand manner. Led by design and powered by technology, our experts follow global compliances to create value-adding cross-platform web and Electron apps for your guests and internal teams.

3. Online Payment Integrations

Already on the exponential rise, the demand for online payment options are only about to grow even more. With the demand for going paperless in the COVID-era at an all-time high, it’s only a question of time as to how quickly one adapts. Our event ticketing system supports multiple online payment gateways such as PayPal, Braintree, Stripe, WePay, and many more. As an event organizer, you can sell tickets online and collect revenue through your preferred choice.

Why Choose Yapsody For Product Development

Compartmentalize logical parts of your business into pre-tested micro-service components for greater agility and faster deployment cycles.

Thorough testing of every app and website developed for long-lasting stability & performance

Global standards of data security and compliance followed for all our services & development processes

If you’re looking for more event planning and audience insights, you can learn more about it on our infographic here – Audience Expectations In A Post-COVID Era.

This infographic contains:

General Concert Attendee Behaviour in the United States
Region & State-Specific Data Analysis
Indoor & Outdoor Concert-Goer Safety Regulation Preference
Region-wise Regulation Preferences
Top States Most Likely To Attend Concerts With Various Safety Regulations

The post 3 Technology Trends That Will Shape Events In The “New Normal” appeared first on Yapsody.

‘Technologify’ Your Casino With Our Casino Assistance & Recovery Program

Yapsody — Wed, 29 Apr 2020 23:05:06 +0000

The casino industry is evolving – businesses aren’t solely relying on the core that is gaming but instead are offering a wide array of hospitality and entertainment services under one roof. Casinos and resorts are looking to provide the ultimate guest experience to increase customer loyalty – and in turn, their business to garner interest.

However, in this climate of economic uncertainty due to COVID-19, most businesses have either curtailed their offerings or come to a complete halt. Being an industry partner to the Native American Casino industry, we’ve packaged together a program called the Casino Assistance & Recovery Program to offer our existing expertise of Technology Development, Customer Relations, Marketing & Business Insights. After careful review and consideration, you’ll find that these services can create incremental value for every department whether it be player development, hotel reservations, food & beverage, or concierge services. How about taking this time to work on building technological components for your casino, optimizing your existing processes, growing your profitability when you’re ready to open and save costs significantly while on the road to recovery?

What Kind Of Technology Can You Build For A Casino?

Ever think to yourself, “If only I had an app that does X, it would be so much easier, faster, and cheaper to achieve Y?”

Surely a couple of ideas have crossed your mind by now. For instance, if you’re presenting a live entertainment show at your casino and would like to check real-time ticket sales numbers without having to go through any records, wouldn’t that be convenient? Well, we’ve built an app for that – YapStats.

But how about an app personalized and tailored to your casino’s offerings – something to streamline your resort bookings, food & beverage services, or even concierge?

As part of our Casino Assistance & Recovery Program, we’re offering technology development as a service to all Native American Casinos. We decided to roll out this service after bringing significant value to our existing clients by providing them tailor-made tech solutions.

If you’re a casino manager looking for technology development services, take a look at our offerings.

Database Management

We safe-keep your mission-critical applications and drive high-performance operations through our full-service database management to scale efficiency in collecting, managing, analyzing and processing the data while ensuring high security, availability and performance.

The key highlights of this service include:

Consultation Regarding Database Management
Data Lake Solutions
Database Normalization
Performance Analysis
Data Cleansing
Database Optimization

Mobile App Development

Yapsody can build custom iOS, Android, and React Native mobile app solutions specially designed for your casino. Whether you require a customer-facing solution or an app for your internal team, we can build it all. Give us your problem statement and we’ll help you ideate for the perfect app solution for your casino.

We’ve built apps for our casino clients that enabled them to offer instant booking and e-ticket generation services to their customers, to provide loyalty & gift card support solutions, and to simplify Meet & Greets at live events.

Web Application Development

Yapsody’s tech experts can create highly complex, yet simple to use single-page and progressive web applications, among others, to manage your casino business better. Like in the case of mobile apps, we can build customer and/or business-facing web apps based on your problem statement. Additionally, you can trust us with maintaining your website to keep the platform up-to-date and error-free. Our support and optimization services will facilitate in acquiring the conversions you’re looking to get from your website.

Consultation

With over two decades of experience in the casino industry, we’ve gathered rich and reliable data – enough to be able to make highly sound decisions, identify the right technology and provide expert advice on solutions for your casino business. As a practice, we continuously update our solutions and keep ourselves updated with the latest technology and standards in the industry.

Take this time to ramp up the technological components of your casino. Whatever strategic vision you may have for your casino in the COVID-19 era, you can consider Yapsody a dedicated partner-for-success. Our greatest pleasure would be to do our part in ensuring that your property’s reopening is grand in every way possible.

For this reason, we’ve introduced the Casino Assistance & Recovery Program, a program consisting of technology development, customer relations, marketing, and business analysis services. The program was introduced to ensure that your property’s reopening is grand in every way possible. The program is FREE for Yapsody clients and comes at a nominal rate for all other Native American Casinos. Learn more about our technology services.

Schedule a discussion with us to discuss your brand’s strategic vision and explore the potential benefits of our technology services.

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