We, at Yapsody, have been firmly advocating the idea of social distancing without social isolation. Learn how  you too can bring the world a little closer by Using Social Distancing To Your Advantage During COVID-19

As an event organizer, you might be considering the virtual route for hosting events as this would be the right time to adopt online events. 

A Few Highlights That Work in Your Favor while Creating a Virtual Event with us: 

• Your virtual venue is yours to choose from while Yapsody does the heavy lifting for your Online Event Creation, Event Registration, Ticket Pricing, Payment Gateway Setup, and Ticket Sales Reports. Choose from over 30+ Enterprise-Grade Features.
• Use any video conferencing tool of your choice for hosting your online events. You might prefer WebEx or Zoom for an online conference whereas you might go for Facebook LIVE for weekly DJ live streams.
• No matter what your choice of video streaming tool is, Yapsody remains flexible for your event ticketing and registration needs. 
• Set up an invite-only access code for your online event registration on our platform for maintaining the exclusivity of your virtual event. 
• You can choose to Pass On your ticketing fees to your attendees and take advantage of our credit period to save your money and manage business cash flows during this critical phase. 
• Despite everything that is going on, our Yapsody team is working from home remotely to provide 24/7 support for all your event creation queries and live streaming guidance required for event presenters and their virtual event attendees. 

Before creating your virtual event with Yapsody, it’s crucial that you also learn more about Choosing The Right Platform for Live Streaming Online Events.  

Here Are The Steps for Creating a Virtual Event on Yapsody:

1. Sign Up or Login To Yapsody

Start by signing up or logging in to your Yapsody account to access our event creation dashboard.

2. Create Your Event

After you log into your Yapsody account successfully, you can hit the Create Event button on top and choose the General Admission event. You have to create a General Admission event if you wish to create a web event on Yapsody.

3. Edit Your Online Event Details & Registration Links

This is the most important step while creating your virtual events. Change your event description with the appropriate details that will help your online event attendee to register without any hassle.

Make sure to change your event location to a Web Event that will reflect on your Online Ticket Store and also the time zone that your event will adhere to. 

Include your online registration link that will help them register to your online conferencing platform or add your LIVE streaming/Social Media links where they can join in once you go live. 

4. Set Up Your Event’s  Start and End Time 

On saving the event descriptions, you will be able to change the online event date and time based on when you decide to go LIVE with your online event. Upon clicking on Performances, you will find all Performance’s scheduled for the event. 

Upon getting a pop-up window of “Edit the Performance”, change the Start Date & Time and End Date & Time. Once you’ve edited out all the necessary details, you can share your event online again to garner registrations.

5. Customizing Your E-Ticket With The Meeting Link

While setting up your event, the meeting link and passcode can be added under the Terms & Conditions field of the E-ticket and under your event description it can be mentioned that online streaming event joining information is under the E-ticket. In this way, only those buying the tickets will get access to your virtual event in a smart manner.

6. Inform Your Guests

To increase awareness about your online event, we suggest using our Mailchimp integration to send an email informing your online attendees with the appropriate steps of registering for your virtual event and the steps they need to follow to join you online.

7. Send Event Invitation Codes From Your Video Conferencing Application

As a  presenter, you also have to send an invitation to your registered attendee from the third party application. The attendee will get an invitation email from the third party application which contains the meeting or live streaming information i.e meeting link, password, etc. through which they can log into your virtual event.

We hope event organizers use this guide to create their virtual events smoothly and ride out this wave to adapt to the online event streaming landscape. It might a tough one for many but trust us that we can use this breakdown to break through and rise faster than ever before. 

If you have any queries while setting up your online events, reach out to support@yapsody.com.

Learn more through our  COVID-19 (Coronavirus) Resources for Event Presenters

The post How To Use Yapsody For Creating A Virtual Event? appeared first on Yapsody.

Steps For Moving Your Event Online Without Cancelling It 

1. Edit Your Event

After you log in to your Yapsody account, select that upcoming event from your Box Office calendar.

Click on the “Edit” button just beside the Event Info.

2. Edit Your Online Event Details and Links

Change your event description with the appropriate details, online registration and LIVE stream links for your attendees. Make sure to change your event location to a Web Event that will reflect on your Online Ticket Store.

3. Change Their Performance Time 

On saving the event descriptions, you will be able to change the online event date and time based on when you decide to go LIVE with your online event. Upon clicking on Performances, you will find all Performance/s scheduled for the event. 

Upon getting a pop-up window of “Edit the Performance”, change the Start Date & Time and End Date & Time. Once you’ve edited out all the necessary details, you can share your event online again to garner registrations.

4. Inform Your Guests

To increase awareness about your online event, we suggest using our Mailchimp integration to send an email informing your online attendees. You can choose to issue new tickets or honor the preexisting tickets. If you wish to reissue tickets with the new date, click here to learn how you can re-deliver tickets.

We hope this guide helps you re-structure your event planning in bringing your community together in the comfort of their own home. Remember, with Yapsody you can always choose to Pass On your ticketing fees to your attendees and take advantage of our credit period to save your money during this critical phase. 

Also read: 

COVID-19 (Coronavirus) Resources for Event Presenters

The post Moving Your Event Online Without Cancelling it appeared first on Yapsody.

Steps To Change Your Upcoming Event To An Online Event: 

1. Edit Your Event

After you log in to your Yapsody account, select that event from your Box Office calendar.

Click on the “Edit” button just beside the Event Info.

2. Edit Your Online Event Details and Links

Change your event description with the appropriate details, online registration and LIVE stream links for your attendees. Make sure to change your event location to a Web Event that will reflect on your Online Ticket Store.

3. Change Their Performance Time 

On saving the event descriptions, you will be able to change the online event date and time based on when you decide to go LIVE with your online event. Upon clicking on Performances, you will find all Performance/s scheduled for the event. 

Upon getting a pop-up window of “Edit the Performance”, change the Start Date & Time and End Date & Time. Once you’ve edited out all the necessary details, you can share your event online again to garner registrations.

4. Inform Your Guests

To increase awareness about your online event, we suggest using our Mailchimp integration to send an email informing your online attendees. You can choose to issue new tickets or honor the preexisting tickets. If you wish to reissue tickets with the new date, click here to learn how you can re-deliver tickets.

We hope this guide helps you re-structure your event planning in bringing your community together in the comfort of their own home. Remember, with Yapsody you can always choose to Pass On your ticketing fees to your attendees and take advantage of our credit period to save your money during this critical phase. 

If you have any queries while setting up our online events, reach out to support@yapsody.com.

Also read: 

COVID-19 (Coronavirus) Resources for Event Presenters

The post Changing Your Upcoming Event To An Online Event appeared first on Yapsody.

Steps To Edit A Ticket Type

1. Edit Your Event

Login to your Yapsody account and select the event name in the Box Office interface. Click on the ‘Edit’ button shown at the top right-hand side.

2. Go to the Pricing Tab

Click on the ‘Pricing’ tab in your Event Setup Wizard and hover the cursor on the ticket type name and click on the ‘pen’ icon to edit it.

Add your new name for your ticket type and the new ticket pricing.

The post Editing A Ticket Type In The Box Office Interface appeared first on Yapsody.

Steps To Create The Promo Code Link For Ticket Buyers

1. Go To Pricing

After you log in to your Yapsody account, head to the pricing tab.

2. Add Discount Type

Click on add discount to add a General Promo Code for your event. Learn more about adding discounts for your events. 

3. Generate Promo Code Link

Enter all the required details to create your General Promo Code discount. The code link will be auto-generated at the bottom. Copy the link and send it to your ticket buyers who can then avail of the discount code.

The post Generating A Promo Code Link For Ticket Buyers appeared first on Yapsody.

Steps For Redeeming The Yapsody Promo Code For An Event

1. Login to your Yapsody Account

Start by logging in to your Yapsody account. If you’re a new presenter, you can sign up with Yapsody first and then proceed to the next steps.

2. Click on Create Event

After logging in or signing up successfully, create an event on the dashboard.

Select from a General Admission event or a Reserved Seating event.

3. Enter The Promo Code

Copy the code you have received from us and enter it in the promo code field shown below to verify it.

4. Terms and Conditions for Offers

• This offer can be availed by both Existing and New Presenters on Yapsody.
• The offer is applicable on a per Event basis on Yapsody Service Fees per Ticket.
• Each event can avail only one promo code at a time.
• The maximum discount that can be availed by the Presenter is only 25%.
• To avail the offer, apply the Promo Code while creating each event during the offer period.
• Existing presenters who are in our Loyalty Tiers can also use this offer if they apply the Promo Code while creating an event. However, it replaces existing Tier Discounts and associated benefits.
• Once you avail of this offer, any existing offers applied to your event become null and void.
• You can apply the code to existing events as well, but the discount will be applicable to the tickets sold after the code is applied.

The post Redeeming The Yapsody Promo Code For An Event appeared first on Yapsody.

Steps To Place Seats On Hold For A Reserved Seating Event

1. Edit Your Event

Start by editing your event and finding the ‘Hold Management’ option in the Event Wizard.

2. Add Holds 

You will see the list of Sections created by you. Click on ‘Add Hold’ to create Hold Categories.

You will get a pop-up window to add Hold Category. Enter a Name for the Hold Category and assign a Hold Code to recognize the different types of Hold categories assigned.

3. Select Seats To Place on Hold

The categories will be now be displayed beside the ‘Add Hold’ button. You can choose to hold a particular seat, entire row or entire section. Select the hold category and select the seats which you need to put on hold.

The post Placing Seats On Hold For A Reserved Seating Event appeared first on Yapsody.

Steps To Place Seats On Hold For A General Admission Event

1. Select Your Event

Select the event for which you want to hold seats. You will find the event information on the right-hand side. Select the ‘Edit’ option.

You will find different tabs like Event Info, Pricing, Hold Management, etc. Select the option Hold Management.

2. Add Holds

You will be displayed the performance dates, total ticket capacity, issued tickets, unissued tickets and number of tickets held for the performance. Here you can add multiple hold categories to place seats on for general admission events. 

Hold categories will help you determine the reason for holding the particular seat. Select the option ‘Add Hold’ to add Hold category.

3. Add Hold Name

You will get a pop-up window to enter Hold Name and to select the code for the Hold. Enter the Hold name and code and click on ‘Save’.

You will find the different hold categories added by you. Enter the number of seats you wish to place on hold for each category and click on ‘Save and Proceed’. Those seats will now be placed on hold.

You can only book the Hold seats from Box-Office Interface where you will find the categories while booking tickets.

Learn more about placing seats on hold for a reserved seating event.

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Steps To Add Your Single-Use Discount Code

1. Edit Your Event

Start by editing your existing event created by you. While editing the event you will find tabs like Event Info, Seating, Pricing, etc. Select the Discount option under the Pricing tab.

2. Select Discount Type

Click on the option ‘New Discount’. You will receive a pop-up window to select the discount type from the various discounts on the drop-down menu.

3. Add Your Single-Use Discount Code

Select the option ‘Single-Use Code and then Add my Custom Codes. You will need to create the codes and upload them.

4. Upload Codes in .CSV format

You need to create a list of codes in Excel and save it in.CSV format for the codes to be uploaded.

Select Upload File and select the.CSV file and click on Open.

Your single-use codes will be uploaded and ticket buyers will be able to book tickets using the codes created by you.

You can also download the codes uploaded by you from the system.

The post Adding Your Single-Use Discount Code appeared first on Yapsody.

However, when it actually comes to answering questionnaires and surveys, many event attendees would skip it. Being an event organizer we understand how important a survey can be for improving the overall event experience. Through YAppSurvey, you have the option of making it mandatory wherein your ticket buyers can checkout with tickets only after they’ve submitted answers to your survey questions. 

Steps For Making Questions Mandatory While Creating YAppSurvey

1. Go To YAppSurvey

Login to your account and hover on the account name at the top left and click “YAppSurvey” from the drop-down list. 

2. Create/Manage Questionnaire

 Now click on “Create/Manage Questionnaire” at the top just below the search option. 

Options such as “QUESTIONNAIRE BUILDER” and “QUESTION BANK” will be displayed to the Extreme Left just below the Yapsody Logo, where you need to click on “QUESTION BANK.” 

3. Edit Questions

You will see a list of questions that have been already added to the Question Bank, in order to make an existing question mandatory. Hover on that question until you see a PEN/Edit icon on the right-hand side.

Click the EDIT icon and then click “YES” for the following question “Changes done to the question will affect the questionnaires in your account and shared accounts which use this question. Do you want to continue?”

Now check the box before “Mandatory” and click on “Save” to make the question mandatory.

You can also make a New Question Mandatory while adding it to the list, all you need do is click on “Add New Question” at the top after clicking on “Question bank” and then check the box before “Mandatory” and click on “Save” to record the changes. 

To questions optional, uncheck the box before Mandatory and click Save to record the changes.

Here are 3 Types of Surveys To Improve Your Event Planning. 

The post Making Questions Mandatory While Creating YAppSurvey appeared first on Yapsody.

Steps to Issue Complimentary Tickets From The Box Office

1. Set Up Complimentary Payment Method

Click on your account name at the top left and select “Settings” from the drop-down list.

Now click on “Accept Payments.”

Scroll the page down where you’ll find an option of “Complimentary”. Click on “Configure” to set it up.

In case you wish to add categories such as VIP, Artist, etc click on “Add Another Category” after clicking on “Configure” and then click on “ADD” to link the payment option.

2. Select Your Event

After setting up the payment method, select your event for which you want to book complimentary tickets. Your event details will be displayed where you have to click on “Tickets”.

Select the number of tickets to be issued, ticket type and then click on “Checkout”.

You will then have an option to review the number of tickets selected and to amend your selection. Click on “Checkout”.

You will be re-directed to the payment confirmation page where you have to fill all the mandatory details set by you in the Questionnaire field for the ticket buyer. Select the preferred delivery method for tickets. (i.e Email or Print).

3. Select Complimentary Payment Method

While selecting the payment method you will get a drop-down menu. Select “Complimentary”. 

Click on “Make Payment” and Complimentary tickets will be issued to the purchaser.

Learn more about adding discounts for your ticket buyers. 

The post Issuing Complimentary Tickets From The Virtual Box Office appeared first on Yapsody.

Steps To Copy Existing Event Details To Create a New Event

1. Create An Event and Copy Existing 

To copy an existing event, click on the “Create an event” button that is located on the top left of the screen between your Account name and Search bar.

Click on the Copy Existing option.

2. Select From Existing Events

Select from a drop-down list of your existing events whose event details you wish to copy. All the details of the previous event get copied into this event however you can make the changes later to the details.

Learn more about changing your existing event images.

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