Event Day Checklist – Yapsody

Setting Up Wireless QR Code Scanners For iOS

siddharthdas — Fri, 14 Feb 2020 07:34:20 +0000

Apart from our Yapscan App and the manual scanning option, our event ticketing platform also supports the following iOS wireless QR code scanners for the flexibility of scanning your event tickets.

– Honeywell Captuvo Enterprise Sled

SL22 (For iPod – 4th and 5th Generation)
SL42 (For iPhone5 or higher)

– Socket Mobile Wireless QR Code Scanners

7Xi 2D Scanner
7Qi 2D Scanner

Steps For Setting Up Wireless QR Code Scanners For iOS

1. Activate Your Device

Press and hold the small power button until the LED turns blue, and it beeps twice.

2. Enable iOS Mode

After your QR Code scanner powered on, set it to iOS mode. To enable iOS mode, print the below-mentioned code and scan the below QR Code. The scanner will beep 3 times to confirm the mode change.

3. Connect Available Devices

Access ‘Settings’ on your iOS device to open the Bluetooth settings. After turning on your Bluetooth, your iPad will search for available devices to connect with. Once it locates the QR Code scanner, Socket CHS, tap it to connect.

Your scanner will now be set up and ready to go. To test it, open the YapScan application and perform a test scan. Once, you click on the test scan option you will get 2 options CHS Socket Scanner and Camera. You can select the Scanner and scan a code.

Point at the scanner and scan the code. You will receive a ‘Scanned’ message on the iOS device.

Note: The external scanner is always under Keyboard mode by default and needs to be set up in iOS mode.

Learn more about using the YapScan app on iOS and Android for ticket scanning.

Note: Let us know if you need help with technology development requirements our technological prowess in the industry makes our clients’ digital footprint stand out through agile, scalable websites, and apps. Learn more about Our Tech Development Service For Hospitality & Entertainment Enterprises

The post Setting Up Wireless QR Code Scanners For iOS appeared first on Yapsody.

Changing The Scan Start Time For Your Events

siddharthdas — Thu, 13 Feb 2020 09:11:30 +0000

As an event presenter on Yapsody, you can set up the scan start time for your event as required. If you have many attendees coming for the event and want to begin the ticket scanning and validation 3 hours prior, you can change the settings for the scan start time.

Steps To Change The Scan Start Time For Your Events

1. Edit Your Event

Click on the event you want to change the scan start time. Your event details will be displayed on the right-hand side. Click on ‘Edit’ at the top right-hand corner.

Your event summary will be displayed on different tabs like Event Info, Pricing, Customize. Select ‘Performance’ from the Event Info tab.

2. Change Scan Start Time

You will be displayed all the performances scheduled for the event. Selecting the desired performance will fetch you a pop-up window with options to edit performance settings where you can change the scan start time. Enter the number of hours before the event you wish to start the scanning of tickets at the venue. Click on ‘Save’ to apply the settings.

You can set the maximum start scan time to 99 hours and 55 minutes before the event start time.

Click here to learn more through our event day checklist guides.

The post Changing The Scan Start Time For Your Events appeared first on Yapsody.

Using The External USB Laser Scanner

siddharthdas — Thu, 13 Feb 2020 09:03:52 +0000

To scan event tickets with an External USB Laser Scanner your scanner should support 2D (QR Code) barcode symbology. Once you are sure that the scanner meets the only criteria we have, you can follow the below-mentioned steps.

Steps To Use The External USB Laser Scanner

1. Attach and Active Your USB Scanner

Attach your USB Scanner to your Laptop or Desktop. Press and hold the small power button until the LED turns blue, and it beeps twice.

2. Select Event From Your Box Office

Once your USB scanner is active, login to your Yapsody account and select the event from your Box Office Interface whose tickets you wish to scan. You’ll find the event details on the right-hand side. Click on the button ‘Scan tickets’.

3. Select Scan Mode Option

Now select the scan mode option as “External USB Laser Scanner” and start scanning the tickets.

4. Conduct A Test Scan

Perform a test scan before you go live by clicking on “Test Scanner” next to “External USB Scanner” to make sure the scanner is working as expected.

Upon clicking on “Test Scanner” you will get a Test Bar Code for a Scan, make sure to Face the Scanner as directed.

Upon successful Scan, you will get a confirmation “Test Scan Successful.”

The scanner has a viewfinder that projects a bright red laser that corresponds to the scanner’s vertical field of view. While scanning a QR Code the laser can be positioned in any direction for a good read. It can be positioned vertically, horizontally or even diagonally.

2D Matrix symbol (QR Code)

The laser is smaller when the scanner is closer to the code and larger when it is farther from the code. Symbology with smaller bars or elements should be read closer to the unit. Symbology with larger bars or elements should be read farther from the unit. To read single or multiple symbols (on a page or on an object), hold the scanner at an appropriate distance from the target, pull the trigger, and center the laser on the symbol.

Please Note:

You will be able to see the scan option only after the limits that you set for ‘Start Scan Time’ while creating the event has been triggered. Only users who have permissions to scan the Tickets will be allowed to scan. The permissions can be changed only by the owner.

The External USB Laser Scanner allows you to only scan your tickets; you will not be able to un-scan a ticket using the External USB scanner. To un-scan a ticket you need to either use the manual scan OR the YapScan application.

Learn more about using the YapScan App on iOS and Android for ticket scanning.

The post Using The External USB Laser Scanner appeared first on Yapsody.

Using The YapScan App On iOS & Android

siddharthdas — Fri, 24 Jan 2020 12:24:22 +0000

At Yapsody, we’re constantly streamlining our end-to-end event ticketing processes. With everything available in the palm of your hands, the ability to validate tickets should also be. With our YapScan ticket scanner on iOS and Android, you can scan and validate event tickets by:

Photo scanning using the built-in camera
Laser scanning for quick entry with a compatible laser attachment
Searching attendee name
Searching ticket number

All the data is synced in real time between your mobile devices and our servers to prevent the same ticket from being used at multiple entry points.

Steps For Using The YapScan App

1. Install YapScan

Search for ‘Yapsody YapScan’ on the App Store and Google Play Store respectively to install YapScan for free on your iOS and Android devices.

2. Login to Your Yapsody Account

After installing the app, open YapScan and log in to your Yapsody account.

3. Select Your Event For Scanning

Once you login to your account, a list of all your events will be displayed. If the event is ready for scanning then you can see a green light next to it.

4. Scan Tickets

After selecting your event, you get the list of all your attendees where you need to just tap on a ticket to scan the ticket manually.

5. Scan Using Camera Mode

Click on the ‘Camera Mode’ icon displayed in the right-hand bottom of your screen and place the square box properly on the QR code to scan the tickets automatically.

Post-scanning the QR code:

i) You will get a message as ‘Scanned’ if the ticket is scanned properly.

ii) If the ticket is already scanned, it displays an error ‘Duplicate’.

Download the YapScan App

iOS Android

Note: Let us know if you need help with technology development requirements like creating mobile apps, our technological prowess in the industry makes our clients’ digital footprint stand out through agile, scalable websites, and apps. Learn more about Our Tech Development Service For Hospitality & Entertainment Enterprises

The post Using The YapScan App On iOS & Android appeared first on Yapsody.

E-Ticket Scanning Options

admin — Wed, 08 Jan 2020 14:33:55 +0000

At Yapsody, we’re constantly elevating ticketing processes for event organizers and their attendees. With technology at the palm of your hands, managing your ticket scanning process should be too. Our mobile apps are here to simplify ticket selling, scanning for validation and data reporting. Your on-ground event co-ordinators need their mobile devices for a smooth check-in process.

1. YapScan for iOS & Android

Through YapScan you can scan tickets online and offline in 4 ways:

Photo scanning using the built-in camera
Laser scanning for quick entry with a compatible laser attachment
Search by attendee name
Search by ticket number

2. iOS External Scanner

Apart from YapScan and the manual scanners, our platform also supports the following External Accessories:

A) Honeywell Captuvo Enterprise Sled
– SL22 (For iPod – 4th and 5th Generation)
– SL42 (For iPhone5 or higher)

B) Socket Mobile Wireless QR Code Scanners
– 7Xi 2D Scanner
– 7Qi 2D Scanner

3. External USB Scanner

To scan event tickets with an External USB Laser Scanner your scanner should support 2D (QR Code) barcode symbology.

The scanner will have a viewfinder that projects a bright red laser that corresponds to the scanner’s vertical field of view. While scanning a QR Code the laser can be positioned in any direction for a good read. It can be positioned vertically, horizontally or even diagonally.

The post E-Ticket Scanning Options appeared first on Yapsody.