Here Are Few Ways to Use Our FLAT 50% Offer to Donate To Communities. 

1. Host Your Event Online 

One of the easiest ways to use Yapsody for collecting donations is by creating a web event with us. By hosting our fundraiser or charity online you can get people to register to your online event which could be an online auction. Learn more about Taking The Virtual Route For Hosting Events 

2. Accept Donations Online Through Our Accept Donations Button 

Being a non-profit entity, you’re eligible to receive our flat 50% rebate on your monthly invoice for any fundraising or charitable event you sell tickets for.  We also have a feature called “Accept Donations” which is specially designed for non-profit entities to be able to collect donations from their Online Ticket Store. It is applicable for presenters across all our pricing tiers, irrespective of whether it is a general admission or reserved seating event.

Here’s how you can start Accepting Donations from your Online Ticket Store

3. Donate To To COVID-19 Affected Communities 

As an event ticketing platform, we do not hold any funds from our event presenters and their events. Not only are you getting the entire revenue in your selected payment gateways, but you’re also saving up on the ticketing price with our Pass On fees feature. This way you can make sure to donate the maximum amount of money for the betterment of COVID affected communities. 

If you have any queries while setting up our online events, reach out to support@yapsody.com

We hope event organizers and concert managers all over the globe are taking the necessary social distancing protocols for their safety. The world needs more people who can bring communities together online during these unprecedented times. 

Stay tuned for more tips on handling the COVID situation and learn more through our COVID-19 Resources for Event Presenters.

The post Using Our FLAT 50% Rebate To Donate To Your Communities appeared first on Yapsody.

Here Are Our Payment Collection Options From The Box Office

1. Credit Card & PayPal

2. Cash & Checks

3. Combined Payment Method

You have the option to let guests use combined methods to purchase tickets for a single transaction. Learn more about setting up the combined payment method on Yapssody.

Learn more about adding different payment options on Yapsody.

The post Payment Collection Options From The Box Office appeared first on Yapsody.

Steps To Delete Your Users From The Box Office

1. Go To Settings

On the top left of your screen, click on the Account name drop-down menu and go to the “Settings” option.

2. Go to User and Permissions

Select the ‘ User and Permissions ‘ tab and click on those users that want to delete from your account.

The post Deleting Your Users From The Box Office appeared first on Yapsody.

Here Are Scenarios Where Yapsody Ticketing Fees Are Not Applicable

1. On the first 50 paid tickets of any new account

2. Any event for which you select “Test Event” as the event category type

3. Tickets issued using the complimentary payment method (free ticket)

4. Tickets with a price of zero (free ticket)

5. Tickets with a 100% discount applied (free ticket)

6. Refunded tickets (If you refund a ticket, the fee for the original sale is waived)

Click here to get an overview of Yapsody Pricing

The post Scenarios Where Yapsody Ticketing Fees Are Not Applicable appeared first on Yapsody.

Steps For Changing The Time Zone Of Your Account

1. Go to Settings

Login to your Yapsody account and click on your account name displayed on the top left of your screen, go to ‘Settings’.

Click on the ‘Change’ button shown for the ‘Time Zone’ section where you can make the required changes in the Time Zone and click on the SAVE button below.

The post Changing The Time Zone Of Your Account appeared first on Yapsody.

Steps To Add Your Company Information & Business Details

1. Login to Yapsody 

Login to your Yapsody account and select the ‘Settings’ option to update your details.

2. Select Company Information

You will find different option’s on the left-hand side. Select ‘Company Information’ from the list.

3. Enter Company and Business Details

Enter your Company Information like Legal Business Name, Address and additional business details like VAT number, etc in the Miscellaneous option. 

These updated details added by you will be displayed on your Yapsody invoice generated each month.

The post Adding Your Company Information & Business Details appeared first on Yapsody.

Here Are 15 Languages Which Are Supported By Yapsody

1. English                                                                  

2. Arabic

3. Dutch   

4. Swedish

5. Bulgarian                                                               

6. Hungarian

7. French                                                                

8. Italian

9. German                                                               

10. Japanese

11. Spanish                                                               

12. Turkish

13. Malay

14. Romanian

15. Slovak

Sign Up with us to access our Multi-Langauge event ticketing platform to cater to your global audience.

The post Languages Supported By Yapsody appeared first on Yapsody.

Steps To Set Up Bank Transfer Using Pay Later Method

1. Add Pay Later as Payment Method 

Login to your Yapsody account and go to your main account settings to add Pay Later as the payment method.

2. Add Payment Instructions

Mention the Bank Transfer details like Account number etc. under payment instructions while adding the payment method.

3. Add Custom Payment Method

Add another payment method by selecting “Custom” as the payment method and name the payment method as “Bank Transfer”.

Your Bank Transfer payment instructions will be displayed to your ticket buyers on the “Make Payment” page and they will need to agree to them for booking tickets. Once, you receive the ticket amount you can mark the transaction as paid from the pay later list.  

The post Setting Up Bank Transfer Using Pay Later Method appeared first on Yapsody.

1. Supported Payment Gateways For The United States (USD)

2. Supported Payment Gateways For The United Kingdom (GBP)

3. Supported Payment Gateways For Canada (CAD)

4. Supported Payment Gateways For Australia (AUD)

5. Supported Payment Gateways For Andorra (EUR)

 6.  Supported Payment Gateways For Austria (EUR)

7. Supported Payment Gateways For Belgium (EUR)

 8. Supported Payment Gateways For Bulgaria (BGL)

9. Supported Payment Gateways For Cyprus (EUR)

10. Supported Payment Gateways For Czech Republic (CZK)

11. Supported Payment Gateways For Denmark (DKK)

12. Supported Payment Gateways For Estonia (EEK/EUR)

13. Supported Payment Gateways For Finland (EUR)

14.  Supported Payment Gateways For France (EUR)

 15. Supported Payment Gateways For Germany (EUR)

16. Supported Payment Gateways For Gibraltar (GBP)

17. Supported Payment Gateways For Greece (EUR)

18. Supported Payment Gateways For Hong Kong (HKD)

19. Supported Payment Gateways For Hungary (HUF)

20. Supported Payment Gateways For Iceland (ISK)

21. Supported Payment Gateways For India (INR)

22. Supported Payment Gateways For Ireland (EUR)

23. Supported Payment Gateways For Isle of Man (GBP)

24. Supported Payment Gateways For Israel (ILS)

25. Supported Payment Gateways For Italy (EUR)

26. Supported Payment Gateways For Japan (JPY)

27. Supported Payment Gateways For Latvia (LVL/EUR)

28. Supported Payment Gateways For Liechtenstein (CHF)

29. Supported Payment Gateways For Lithuania (LTL/EUR)

30. Supported Payment Gateways For Luxembourg (EUR)

31. Supported Payment Gateways For Malaysia (MYR)

32. Supported Payment Gateways For Malta (EUR)

33. Supported Payment Gateways For Mexico (MXN)

34. Supported Payment Gateways For Monaco (EUR)

35. Supported Payment Gateways For Montenegro (EUR)

36. Supported Payment Gateways For Netherlands (EUR)

37. Supported Payment Gateways For New Zealand (NZD)

38. Supported Payment Gateways For Norway (NOK)

39. Supported Payment Gateways For Philippines (PHP)

40. Supported Payment Gateways For Poland (PLN)

41. Supported Payment Gateways For Portugal (EUR)

42. Supported Payment Gateways For Romania (RON)

43. Supported Payment Gateways For Russia (RUB)

44. Supported Payment Gateways For San Marino (EUR)

45. Supported Payment Gateways For Singapore (SGD)

46. Supported Payment Gateways For Slovakia (EUR)

47. Supported Payment Gateways For Slovenia (EUR)

48. Supported Payment Gateways For South Africa (ZAR)

49. Supported Payment Gateways For Spain (EUR)

50. Supported Payment Gateways For Sweden (SEK)

51. Supported Payment Gateways For Switzerland (CHF)

52. Supported Payment Gateways For Taiwan (TWD)

53. Supported Payment Gateways For Thailand (THB)

54. Supported Payment Gateways For Turkey (TRY)

55. Supported Payment Gateways For United Arab Emirates (AED)

The post Supported Payment Gateways (Country-Wise) appeared first on Yapsody.

Overview of Mobile Apps By Yapsody

1. YapScan for iOS & Android 

With everything available in the palm of your hands, the ability to validate tickets should also be. With our YapScan ticket scanner on iOS and Android, you can scan and validate event tickets by: 

• Photo scanning using the built-in camera
• Laser scanning for quick entry with a compatible laser attachment
• Searching attendee name
• Searching ticket number

All the data is synced in real time between your mobile devices and our servers to prevent the same ticket from being used at multiple entry points. Learn more about using the YapScan app on iOS & Android.  

2. YapStats for iOS & Android 

With our YapStats app on iOS and Android, you get a fully functional event stats tracker to track your ticket sales report, daily sales report, and potential revenue. Learn more about using the YapStats app on iOS & Android. 

3. Yapsody Point of Sale (POS) for iOS

With our Point of Sale app for iOS, you can turn your iPad into a mobile Box Office. It lets your event presenters issue tickets directly from your venue while your devices sync with our server for real-time ticket availability.

Large buttons and a single screen view allow for quicker transaction processing to handle large ticket buyer volume with minimized wait times. Learn more about using the Point of Sale (POS) app on iOS. 

The post Mobile Apps By Yapsody appeared first on Yapsody.

Steps to Register A DPO Under The GDPR

1. Go To Settings

Login to your Yapsody account and click on your Account name displayed in the top and select ‘Settings’. 

2. Fill in DPO Details 

Click on the “Company Information” and fill in the DPO details like Name, Address, Phone Number and Email address. 

Also, you can enter your Business details like ‘ Company Name, Address, Zip code, and Country on the same page.

The post Registering A DPO Under The General Data Protection Regulation appeared first on Yapsody.

Example Scenario: You have an event on 15th February for which you sell 400 tickets to that event in January and another 600 in February. In February, you also refund 20 tickets that were originally purchased in January. Your January invoice will reflect fees for the 400 tickets sold in January (even though the event is in February). Your February invoice will reflect fees for the 600 tickets sold in February minus fees that had been incurred for the 20 tickets refunded (even though the refunded tickets were originally purchased in January).

Frequently Asked Questions Regarding Our Invoicing Structure

1. How are ticketing fees calculated?
2. When are invoices issued?
3. How do I know when my invoice is ready?
4. When are invoices due?
5. What happens if I don’t pay for my invoices by the due date?
6. Where can I review my invoices in detail?
7. How are fees handled when tickets are refunded?
8. How do I pay for my invoices?

1. How are ticketing fees calculated?

Our event ticketing fees are calculated on a flat fee per ticket plus a percentage of the ticket price, which varies by country/currency and Yapsody pricing tiers (Gold, Platinum, Elite). In some countries, the fee is only based on a percentage with no flat fee.

2. When are invoices issued?

Invoices are issued by the 2nd day of each month.

3. How do I know when my invoice is ready?

We notify account owners and any users with applicable permissions via email and also through the Virtual Box Office after they log in to Yapsody. 

4. When are invoices due?

Invoices are due 10 days from the date of issue.

5. What happens if I don’t pay for my invoices by the due date?

Accounts with overdue invoices will be suspended pending payment. As your due dates approach, we will send reminder emails to account owners and any users with applicable permissions and also notify them through your Virtual Box Office when logged in.

6. Where can I review my invoices in detail?

You can see a breakdown of each invoice in your Virtual Box Office Billing Tab. Click an invoice number to see its Invoice Summary, which includes a breakdown by Event & Performance. You will see the invoice details with the Transaction number, Transaction date and time, Ticket number, Yapsody fees, etc.

7. How are fees handled when tickets are refunded?

If a ticket is refunded, the corresponding Yapsody fee will appear as a credit on your invoice in the month during which the refund occurred (not in the month in which the original sale occurred). If you make refunds in a month in which you have no sales (in which case there are no Yapsody fees to offset the credit), you can contact our support team to request a refund.

8. How do I pay for my invoices?

You can pay your Invoice from the billing section of your Virtual Box Office by Credit Card and/or Pay Pal, depending on the currency to which your account is set.  Credit Card is available for most currencies.

The post Understanding Yapsody Fee Invoices appeared first on Yapsody.