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Had a difficult time reaching the accounting department. Tried using "chat" on website as a last resort, and it end up working out. Thanks.
Daniel Brown
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Prefect customer service. Sam answered all questions. And gave me advice on how to book the number of tickets that I need. Great job!
Jessica
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I really appreciated the quick response to my problem and how effectively Jeff resolved my issue!! Thank you so much!
Michelle Nathan
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Austin was very helpful in helping mw get to where I needed to go. Answered very quickly and was very knowledgeable!! Appreciate his customer service skills!!
Kathy Johnson
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Harry was the best and i would like to say excellent customer service. Harry is a SuperSTAR! Harry RoCKS!! Five Stars
Beverly Williams
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Lionel was quick to respond and very helpful, answered all my questions clearly allowing the situation to be resolved. Thank you again, Lionel.
Virginia Podobinski
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Great customer service - prompt reply which helped me to purchase the tickets that I wanted. Thank you!
Julie McClure
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Scott, my call handler, was terrific! Very thorough, helpful, and additionally provided me with further details to assist me in the next steps required to resolve the issue
Kelly Andrew
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Austin was AMAZING!!! First, he talked me off the ledge so to speak. Then he researched what was going on and reassured me that I hadn't purchased NOR OVER-DRAFTED my bank account with unwanted multiple purchases. Thanks for the peace of mind your gave Austin.
Rodina
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Lionel was a pleasure to deal with, very polite and professional. Very easy to work with. Thank you very much.
Walt
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Harry was very helpful!! We have had severe weather in our area, and it has affected our Internet services. He stayed on line with me for several attempts at purchasing tickets until we succeeded!
Debra Lemson
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Had the good fortune of getting placed with the same chat rep. twice. Fast, precise, polite. Highly Recommend.
Brad
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Usher was very helpful during our chat, He listened to me during a difficult time and appreciate his time.
James Evans
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Scott was incredibly helpful and pleasant to chat to! I was assisted beyond my expectations and beyond his role as a technical advisor. He is great at what he does and has encouraged me to want to visit Yapsody again. Wish there were more Scott's in the world!
Claire Clifford
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Marcus was extremely helpful, absolutely delighted with his service. He went out of his way to explain where he could and couldn't help, and emailed the presenter on my behalf to try and help. Excellent work!
Amanda
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Usher was AWESOME! I really appreciated his professionalism and helping me to find out all of the info that I need. Great job! Thank you! I rate his help, a "10!"
Jewell Hoffman
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Gilbert is very knowledgeable, very helpful and displays fluency in written English online that many people in the UK can't hope to achieve.
Tim C
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Sam was SUPER helpful and fixed my problem (which seemed very complex to me...) in a matter of minutes. Great customer service. Thanks Sam.
Gabrielle Anderman
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Harry was extremely helpful to me. I thank him very much. I will use your Yapsody. com service again. Thanks again.
Tania Wills
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Absolutely amazing - Austin was soo kind and helpful. Thank you for such a pleasing Chat Support experience 🙂
David
