Gift Card For Ticket Refunds & Cancellations

With events and shows being canceled or rescheduled for the future, it’s natural for your audiences to ask for ticket refunds. However, with event revenue taking a hit all over, it’s not a smart move to break your bank in fulfilling ticket refunds and cancellations. To remedy this pressure of cash flow on your business, we are launching the Gift Card in near future. 

Our Gift Card will help you retain your attendees and maintain your cash flow as well.

For now, it is an upcoming beta feature launching soon.

What Are The Benefits Of The Gift Card?

Helps Managing Your Event Investments

  • Issue venue specific Gift Cards against ticket refunds & cancellations.
  • Retain your attendees for future events by issuing a Gift Card.
  • Gift Cards are partially or fully redeemable at the same venue in the future.

Total Control For Gift Card Generation & Branding

  • Brand your Gift Card suited to your venue persona.  
  • Gift Cards can be auto-generated with the default ticket refund amount.
  • Gift Cards are issued with a unique 16-digit number to your attendees. 
  • Set the expiration of the gift card by contacting our support team, which otherwise has no expiry.

To know more, connect with us.

How To Use Gift Cards Against Ticket Refunds & Cancellations

Add Gift Card Details

  • Add your Gift Card as a payment method on your dashboard.
  • Enter your Gift Card Name and payment instructions.

Configure Your Gift Card

  • Configure your Gift Card according to your requirements.
  • Enable the Gift Card feature for the Box Office. 

Auto-Generate Your Gift Card

  • Select those transactions that need a Gift Card.  
  • Auto-generate a unique 16-digit Gift Card by entering attendee details.

Issue Gift Cards

  • On your gift-card dashboard, deliver the auto-generated gift cards to an email ID.
  • Gift Card can also be printed out through the “Print/Email” button.

Frequently Asked Question

  1. This feature will be launching soon. 
  2. To know more about the Gift Card, contact us at support@yapsody.com or connect with us via chat.

  1. As an Event Presenter, you have to add “Gift Card” as a Payment Method.
  2. You can initiate the refund using a Gift Card as a Payment Method. 
  3. The Gift Card will be equivalent to the ticket amount and can be availed by your ticket buyers at the same venue in the future.

Presenters can only refund the amount as per the amount populated in the refund pop-up and cannot refund more or less than that amount.

  1. Currently, you can issue Gift Cards based on the number of canceled events an attendee is applicable to receive ticket refunds for.
  2. However, in our future updates, we will allow more Gift Cards that can be issued.

The Gift Cards can be authenticated and redeemed by your customer’s booking tickets at your venue only.

The Gift Card feature comes at a nominal fee on our platform.

A Few Words From Our Success Stories

John Barthelmes - Yapsody Testimonial
John recommends Yapsody to everyone. He even convinced another theatre group in the area to use Yapsody for their ticketing. They have assigned seating so between Yapsody support and his help, they got that set up and it works beautifully. He is also quick to recommend Yapsody whenever anyone on social media asks for ticketing website advice. Learn more

John Barthelmes,
Artistic Director, Spotlight Studios for the Performing Arts

Chase Palmer - Yapsody Testimonial
Many of the features we were looking for, like customized tickets and reserved seating, came at highly marked-up costs. We also couldn’t get any recognition as a nonprofit. Selling tickets was easy and checking them in at the event was quick and simple. We have received many comments from our guests that they really enjoyed our events and that the whole process was very professional. This was due in large part to Yapsody. Learn more

Chase Palmer,
The Hope for Fertility Foundation

Jill Florin, Temple Sinai Players - Yapsody Testimonial
With Yapsody’s reserved seating features, all forms of seating confusion and chaos at the theater was eliminated. Temple Sinai Players was able to give each attendee the ability to reserve the seat of their choice while buying the ticket. Learn more

Jill Florin
Co producer for a community theater group Temple Sinai Players

Read More Stories
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There are a lot of great reasons to use Yapsody.

  • Foreign Language

    Interact and connect effectively with your attendee by presenting your online ticket store and fundraising event in local languages.

  • Calendar list view for events

    You can view the list of events in a calendar view if you have more than 3 performances for a particular event.

  • Shopping Cart

    Yapsody's one-stop shopping cart allows your customers to add multiple events to their carts until they are ready to Check Out so customers can purchase multiple items in a single transaction.

  • Account history

    Your customers can view the entire history of all their past transactions that they have made.

  • Presenter Logo

    Upload your company logo in the header to brand your Online Ticket Store. If you do not have a logo, you also have the option to customize your header with text.

  • Customized Online Ticket Store URL

    Every presenter can have their own customized URL for their Online ticket store for e.g. yourvenuename.yapsody.com.

  • Customized FAQ's

    Create your customized FAQ's section to clear your customers doubts regarding the event.

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  • Calendar view on BoxOffice

    View all your events for a particular month at one glance with the help of the calendar view at the home of your box-office.

  • Assign user permissions

    Presenter can assign unique permissions for each users to scan apps or view reports.

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  • Social media

    Broadcast your events on various social media platforms and increase your event visibility through our social media integration tool.

  • MailChimp

    Quickly import your customer list into your Mailchimp contact list with our MailChimp integration tool.

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Attract your customers and make your fair and festival successful by adding our different type of discounts such as early purchase discounts, Group discounts and promo codes.

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You can add surcharges and taxes to your ticket face value to cover the costs involved in running your event and also to imply to the legal government policies.

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You can add surcharges and taxes to your ticket face value to cover the costs involved in running your event and also to imply to the legal government policies.

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Entry to your event with no strings attached. Let your attendees choose where they would like to be seated or standing at your event. The General Admission ticket gives your attendee the ultimate flexibility to move around within the venue of the event. The best seats in the house go on a first come first serve basis. No reservations.

Sell tickets from your virtual or premise box office system and let your attendees can purchase tickets online from the same inventory. This allows you to combine all your sales channels and prevent any kind of double booking whatsoever.

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  • Sponsored ads

    Yapsody understand the importance of sponsors for you, and because of that, we offer presenters a designated space on each e-Ticket for displaying sponsors ads of their choice.

  • Upcoming events

    Yapsody gives you an opportunity to advertise upcoming events on your own Yapsody e-Tickets.

  • Logo

    Display the company logo on the header of the e-Ticket to increase your branding.

  • Customized TC

    Display specific event related important messages and conditions on your e-Ticket.

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  • Yapsody YapScan

    Use your android phones and iOS devices to scan your customers event tickets.

  • Yapsody YapStats

    Yapsody YapStats App provides you a flexible and comfortable way to track your ticket sales report, daily sales report, revenue you earned and many more.

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  • Currency

    Providing the ability to sell event tickets in local currencies is one of the many ways we strive to support event presenters around the globe. Click here to check the list of currencies we are support.

  • Language

    Yapsody has been localizing online ticket store for international markets by allowing them to show their online ticket store in their local language

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With Yapsody's donation feature, allow your customers to donate money to your cause directly through your online ticket store and through your box-office

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Yapsody provides its presenters to give multiple ticket delivery options like, Email, Print and Will Call / Pick Up to their customers and also the flexibility to choose from multiple payment methods

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Multiple ticket types? Take control of your tickets with our inventory management feature. Manage your tickets and reserve tickets for your special guests. Sell tickets online and keep a close tab on your inventory with our robust inventory management system.

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Manage and sell tickets with our Reserved Seating Wizard. Create your own seating map and customize it!

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